ParentHive Logo

ParentHive

Parenting made easier together...

ParentHive Community Guidelines

Last updated: January 2025

Welcome to ParentHive

ParentHive is a safe, supportive community for parents and guardians. These guidelines help ensure our platform remains a positive space for all families.

Prohibited Content

The following content is strictly prohibited:

  • Harassment, bullying, or threatening behavior
  • Inappropriate, explicit, or sexual content
  • Hate speech or discrimination
  • Spam or excessive commercial promotion
  • False or misleading information
  • Content that violates privacy of others
  • Illegal activities or content

What We Encourage

We love to see:

  • Supportive and helpful interactions
  • Sharing parenting tips and experiences
  • Local community events and activities
  • Respectful discussions and advice
  • Authentic connections between families
  • Positive marketplace interactions

Family Safety

Protecting families is our priority:

  • Never share personal information publicly
  • Be cautious when meeting new connections
  • Report suspicious or inappropriate behavior
  • Respect others' privacy and boundaries
  • Keep children's information private
  • Use privacy settings to control your visibility

Communication Standards

When interacting with other parents:

  • Be respectful and kind in all communications
  • Use appropriate language suitable for families
  • Respect different parenting styles and choices
  • Keep conversations relevant and helpful
  • Avoid arguments or heated debates
  • Report users who violate these standards

Marketplace Guidelines

For buying and selling:

  • Post accurate descriptions and photos
  • Price items fairly and honestly
  • Complete transactions promptly
  • Communicate clearly with buyers/sellers
  • Only sell items suitable for families
  • Report fraudulent or suspicious listings

Location and Privacy

Regarding location sharing:

  • Only share general area, not exact addresses
  • Meet in public places for safety
  • Use the app's privacy controls
  • Never share your home address publicly
  • Be cautious about sharing children's locations
  • Report users who request inappropriate location info

Reporting and Enforcement

If you see violations:

  • Use the report button on any content or profile
  • Provide specific details about the violation
  • Block users who make you uncomfortable
  • Contact support for serious safety concerns

Violations may result in warning messages, temporary account suspension, permanent account termination, or content removal.

Content Moderation

All content is reviewed:

  • Posts, events, and marketplace items are manually reviewed before publication
  • Our moderation team reviews content within 2-4 hours
  • Reported content is reviewed within 24 hours
  • We maintain a zero-tolerance policy for inappropriate content

Contact Us

If you have questions about these guidelines or need to report an issue, please contact us at:

ParentHive Support

support@parenthive.com.au