ParentHive Privacy Policy

Introduction

ParentHive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

We collect information you provide directly to us:

• Personal Information: Name, email address, phone number, physical address, profile photos
• Contact Information: Access to your contacts to help you find friends on ParentHive (with your permission)
• Children Information: Names, ages, schools, and activities (with your consent)
• Location Data: Precise and general location for connecting with nearby parents
• Communication Data: Messages, posts, voice messages, and interactions within the app
• Audio Data: Voice recordings for voice messages in chats (with your permission)
• Device Information: Device type, operating system, and app usage analytics

How We Use Your Information

We use your information to:

• Provide and maintain our services
• Connect you with other parents in your area
• Send notifications about app activity and updates
• Improve our services and user experience
• Ensure safety and security of our community
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information:

• With other parents in the app (based on your privacy settings)
• With service providers who help us operate the app
• When required by law or to protect safety
• In connection with business transfers (with notice)

Data Security

We implement appropriate security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Control privacy settings and data sharing
• Opt out of non-essential communications
• Request data portability (where applicable)

Children's Privacy

Our service is intended for parents and guardians. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Location Data

We collect and use location data for the following purposes:

• Account verification during signup to ensure you are a local parent
• Connecting you with nearby parents in your community
• Discovering and filtering local events and activities
• Coordinating school runs and carpools with parents in your area
• Marketplace transactions with local families
• Ensuring community safety and preventing fake accounts

You can control location sharing in your privacy settings. Location data is used only for community features and is not shared with third parties for marketing purposes.

Third-Party Services

Our app integrates with:

• Firebase (Google) for authentication and data storage
• Google Maps for location services
• Apple/Google for in-app purchases and authentication
• Push notification services

These services have their own privacy policies.

Data Retention

We retain your information as long as your account is active or as needed to provide services. You can delete your account at any time, and we will delete your data within 30 days.

International Users

If you are located outside Australia, your information may be transferred to and processed in Australia. By using our service, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: